![]() ![]() Describe the facts of the situation, your story of why it happened, and your emotions. Then: Debrief as a group Then: Review concepts in Crucial Conversations Then Practice your own Crucial Conversation, SOM Office for Faculty, 6/9/17Ĥ Pre-work: worksheet on your own crucial conversation (sent by email prior to workshop)ĭescribe a recent (or pending) situation where you had (or need to have) a crucial confrontation or conversation. Presentation on theme: "Crucial Conversations"- Presentation transcript:ĭuke University School of Medicine Office for Faculty Development J8AM-12N Ann Brown MD MHS Vice Dean for Faculty Cathie Siders PhD Psychologist, Executive Coach Introduce speakers Review Schedule (4 hr workshop, breaks) Bio Breaks okay Interactive and lecture Electronics on Vibrateģ Goals of Session Define “crucial conversations”Īnd to acknowledge that, skillfully done, they are a normal part of healthy human interaction Introduce Crucial Conversations concepts Demonstrate Invite observations on what worked and what did not Discuss common situations and neutral rejoinders Practice Session designed to be interactive Plan to revisit book(s) Difficult and Crucial Conversations will be used interchangeably Plan: observe crucial conversation and watch for what works. ![]()
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